Welcome to Mode Healthcare

We're delighted to welcome you to Mode Healthcare, where your health and wellbeing are our top priorities.

Booking an appointment with one of our specialists is simple and takes less than 2 minutes.


Please Follow the Steps Below:

1 ) Select Your Specialist

Choose the doctor you wish to see from our list of experienced specialists below. Each Specialist is available via telehealth. You will be sent a link to join your doctor via video call on your phone or computer - don’t worry, it’s easy!

Some doctors are also available in person at our clinics in Bunbury, Dunsborough, Ballina and Goonellabah.

2) Pick a Convenient Time
Choose an appointment time that fits your schedule.

3 ) Confirmation of Your Appointment
Once you’ve booked, you’ll receive an email confirmation with all the details. You can also find information on how to reschedule and cancel if necessary in this email.

4 ) Appointment Reminder
We’ll send you a reminder text message the day before your appointment to ensure you don't miss it.

Need Assistance?

If you have any questions or need help with the booking process, don’t hesitate to reach out to our care managers. We're here to help.

Call us at: (08) 6205 3226 AWST 9-5pm

Thank you for choosing Mode Healthcare. We look forward to helping you achieve your health goals.

Select Your Doctor

  • Dr Matty Moore

    GP + FOUNDER
    Telehealth & Dunsborough

    Dedicated to the future of Natural Therapies and redefining healthcare in Australia.

  • Dr Kylie Chan

    GP
    Telehealth

    Dedicated to the future of healthcare by providing a modern approach.

  • Dr Dave Gunn

    GP
    Telehealth, Ballina & Goonellabah

    Dedicated to the future of healthcare by providing a modern approach and expert advice .

  • Dr Kai Chang

    GP
    Telehealth

    Helping patients discover new ways to long-term well-being using Natural Therapies.

  • Dr Caroline Chin

    GP
    Telehealth

    Helping patients find balance with a modern approach to medicine.

  • Dr Russell McDonnell

    GP
    Telehealth

    Helping people with Natural Therapies

Frequently Asked Questions

Frequently Asked Questions •

At Mode, we prioritise high-quality outcomes, ensuring less time with doctors and more time for what you love. Explore our FAQs for quick insights into your health journey, and experience optimal care tailored to your needs.

Want to chat? Call our team today on (08) 62053226

FAQs

  • At Mode, we prioritise your safety and well-being. Rest assured that all medications prescribed by our clinicians have been approved for use in Australia and are commonly prescribed by GPs and local pharmacies.

    However, in accordance with Australian Therapeutic Goods regulations, we are unable to disclose the specific names of our treatments until you have completed a consultation with one of our Mode practitioners and have been approved for treatment.

    This process ensures that a qualified medical professional thoroughly discusses all available options with you, empowering you to make informed decisions regarding your medical treatments. Your health and satisfaction are of utmost importance to us, and we strive to provide the highest level of care and guidance throughout your journey towards optimal well-being.

  • In compliance with the regulations set forth by Australian Therapeutic Goods, we kindly ask that you complete a consultation with one of our Mode practitioners before we can disclose the specific names of our treatments.

    This precautionary measure is in place to prioritise your safety and ensure that you can discuss all available options with a qualified medical professional.

    All Mode practitioners specialise in multiple treatments new to Australia and can advise on the best pathway for your individual needs.

  • Our Initial Appointments cost $199, Follow-Up appointments are $150 and Script renewal appointments are $99. MBS rebates may apply depending on the appointment and practitioner.

    Once stable, patients typically meet with their doctors between 3-5 times per year.

    Our expert team can work with you to develop a treatment plan that fits your needs to ensure a cost-effective pathway.

  • We are here to help all Aussies feel the best they can. We have multiple different treatments, pathways and options depending on each situation. During you consult your doctor will discuss the best pathway with you. For some treatments with Mode doctors you must;
    Have a previously diagnosed condition approved by the TGA, Have tried traditional first-line therapy, and are not happy with the side effects or results, Have no history of psychosis. Have a healthy liver and kidney function.

  • All patients who visit Mode are eligible for treatment with Mode Healthcare. However, some specific treatments require certain eligibility to ensure safety and compliance with Australian Laws.

    If you have any questions, please contact the team before you book to understand the pathways available to you.

  • Mode healthcare is a specialist clinic, meaning that we specialise in treatments using therapies not used as first-line medicine. All our doctors are GP’s with extra credentials that allow them to specialise in specific areas of medicine and treatments.

    This also means that we are not a general practice. We do not conduct vaccinations, health checkups or general GP consultations. Please contact us if you are unsure if we can help you.

  • You will have a phone or video call to discuss your treatment options, the same process as a physical consult. You will receive a time and a link to follow to a virtual consult room or simply via a phone call.

    Please have your DOB, contact details, Medicare number, medical history including diagnosis and date of diagnosis of the qualifying indication, current medications, and past medications that were ineffective.

    If you have been sent an intake form to complete, please ensure this is completed and returned prior to your appointment.

 Our Clinic Locations

Mode Healthcare Bunbury

 

Mode Healthcare Dunsborough

 

Mode Healthcare Ballina

 

Mode Healthcare Goonellabah